When it comes to recruiting and hiring healthcare workers, the application process is crucial. It can be tempting to hire quickly and expedite the process, but it can cost your business dearly down the road. Luckily, carefully planned interview questions can help you make the most informed decision and build your dream team.
Here are some of the most influential healthcare interview questions and why you should ask them.
1. “Why did you decide to work in healthcare?”
Why it matters: This question is an opportunity for the candidate to talk about themselves and why the field is important to them.
You can learn about specific experiences or personal qualities that led the respondent into healthcare and help you determine if they are a good fit for the job and your company.
2. “What interests you about this position?”
Why it matters: By asking the candidate why they applied for your job, you can learn how interested they are and why. For example, some of the best healthcare professionals see their careers as more than just a job because they genuinely want to help others. You can also learn more about the candidate’s past experiences and skills that make them a good candidate.
3. “What are your professional goals?”
Why it matters: Learning a health worker’s goals for their future has two purposes:
- Determine if they are goal-oriented and motivated to move forward
- Research ambitious long-term goals, especially if your organization offers career advancement benefits
Future goal-related questions are an important part of what to ask a healthcare worker in a job interview.
4. “Can you tell me about a time when you had a challenging patient or colleague? How did you deal with the situation?”
Why it matters: Everyone faces challenging situations at work, and every nurse or other healthcare provider deals with a difficult patient. This question allows the candidate to explain how they approached a difficult situation, their problem-solving skills, the steps they took to improve them, and how they ultimately arrived at a solution.
5. “Please describe a time when you had to decide something with little information. How did you deal with that and decide what was the best thing to do?”
Why it matters: Critical thinking skills are critical in healthcare. Employees need to be able to make decisions quickly in high-pressure situations and often with limited information.
This question shows how a candidate approaches these types of scenarios. When a respondent can go into detail and provide specific steps they have taken, it demonstrates the ability to use informed thinking to tackle complex problems.
6. “Can you describe when you had a communication problem with a patient or colleague? How did you resolve the matter?”
Why it matters: This behavioral interview question for healthcare professionals shows how effective a candidate is at communicating, which is a big factor in healthcare. Excellent communication between healthcare workers and with patients is a necessary quality in the job.
7. “Please tell me about a time when you treated a patient with different values or beliefs than you. How did you manage the relationship with this patient?”
Why it matters: Healthcare professionals have regular contact with very different patients. Questions about how they solved a communication problem demonstrate the candidate’s level of empathy and compassion for diverse populations.
8. “Can you describe a time when you overcame a stressful situation at work? How did you react and what did you do to deal with the stress?”
Why it matters: Nursing can often be physically, mentally, and emotionally exhausting. You could look for answers beyond “just getting by” to see how the respondent is coping with the tougher days at work.
These are some of the best questions to ask in a health interview. Of course, you should also give the candidate time to ask their own questions about your organization and the position. These questions can also give you insight into the candidate’s motivations, interests and experience.
And remember, smart interview questions are only part of smart recruiting. At Alabama Media Group, our strategies help employers find the best prospects who want to work with you and fit your company culture. Learn more here.