Susan Messner named NH Healthcare hero by Visiting Angels

Susan Messner, the heroine of NH Healthcare’s Southern Region, is recognized during a pinning ceremony with NH Needs Caregivers Program Director Lynn Carpenter. Photo courtesy of NH Healthcare Heroes.

Auburn, New Hampshire New Hampshire’s healthcare system has endured extraordinary and unimaginable circumstances in recent years. As one of the largest sectors in the state, home to 60,000 dedicated individuals, healthcare workers have gone above and beyond their call of duty to heal, keep safe and ensure residents are well cared for. In the Southern Region, Susan Messner was named an NH Healthcare Hero by Visiting Angels in Auburn and honored for being a caregiver and helping clients with everyday needs during a pinning ceremony on Monday, November 7th.

The NH Healthcare Heroes initiative, in its third year, recognized the dedication, courage and commitment of the state’s healthcare industry. A health hero and two runners-up from seven regions were recently selected from across the state through nominations submitted by colleagues, family members, friends and patients. A total of 21 health heroes and 42 runners-up were recognized over the three years of the program.

“The pressure on our healthcare workers remains significant as we continue to hear stories of how these individuals are being asked to do more in critical jobs that affect the health and well-being of our citizens,” said Roxie Severance, health sector adviser for the New Hampshire Sector Partnership Initiative (SPI). “These recognitions help boost the morale of entire organizations and shine a light on the work that is being done not only in healthcare frontline but also behind the scenes to ensure care is delivered and sustained. Congratulations to these amazing winners and runners-up!”

As a caregiver at Visiting Angels, Messner plays an important role in working with a wide range of clients and assisting with all activities necessary for their well-being. Her nominator said: “Susan was born a carer. She is such a wonderful person and is always focused on the needs of others. She is always upbeat, positive and motivates clients and families.”

Messner, who lives in Weare, has been a supervisor at Visiting Angels for five years. “The relationship I have with each of my clients is so important, and I treat them as if they were my own family,” Messner said. “I find that each person has a unique gift beneath their smile and they can do tremendous things. Thank you for this honor.”

In 2020, SPI’s healthcare sector team developed the NH Healthcare Heroes effort to highlight the essential roles and opportunities to help others through work in healthcare. SPI is a collaborative, industry-led program that provides funding, training expertise and other resources to help companies collaborate on workforce development within a growing industry sector.

The NH Healthcare Heroes effort is sponsored in part by the Southern New Hampshire Area Health Education Center (SNHAHEC) through the CDC Health Equity Grant and through support from our generous sponsors, which include Harvard Pilgrim Healthcare, SolutionHealth, and the New Hampshire Charitable Foundation, who New Hampshire Health Care Association, the New Hampshire Sector Partnership Initiative (SPI), the Cambridge Trust Charitable Foundation, North Country Healthcare, Northeast Delta Dental, NH Needs Caregivers! Initiative and Southern New Hampshire Area Health Education Center.